Help Centre

Find answers to our most frequently asked questions

  • How long are the tickets I buy through SmartClub valid for?

  • Do I need to specify what movie I want to see or when I will go to the cinema?

  • Do I need to specify what date and time I want to go to Rottnest?

  • Is there a minimum or maximum order amount for tickets?

  • Can I use my cinema vouchers for IMAX or 3D movie screenings?

  • How long will postage take?

  • Payment Terms and Conditions

  • How can I reprint my e-tickets?

  • My E-Tickets are blank?

  • My question isn't here!

  • Frequently Asked Questions